The Eberspächer Group:

Driving the mobility of tomorrow

The Eberspächer Group is one of the world´s leading system developers and suppliers of exhaust technology, vehicle heaters and bus air conditioning systems. Eberspächer is also a professional innovation partner for the automotive industry in air conditioning of special-purpose vehicles and in automotive electronics

Groundbreaking

All European, North American and increasingly Asian vehicle manufacturers utilize our groundbreaking technologies. Our comprehensive know-how with original equipment benefits the parts dealers and workshops that we supply around the globe.

Forward looking

We innovate rapidly to realize the mobility of tomorrow today. By offering groundbreaking solutions we are one step ahead to cope with the ever more stringent emission standards, the complex thermal management of electrical drive types as well as the constantly growing demands placed on vehicle electronics.

 

Flexible

Eberspächer is an independent company with freedom to act. With approximately 10,000 employees in 29 countries in around 80 locations we are represented in all key markets of the worldwide automotive industry. We are consistently building up our international presence. Quality knows no borders.

The zero defect strategy

It is far better to prevent mistakes than to correct them after the fact. This is the consistent approach that we pursue in our quality policy.

It is our objective to reduce the defect rate at Eberspächer to zero. We have this in mind when planning and controlling all operational workflows and procedures impacted by quality. At the same time, we know that neither man nor machine is capable of eliminating errors completely. Therefore, we are tolerant when errors do happen.

We see nothing reprehensible in a one-off deviation from the desired result. Instead we welcome the error as an impulse for improvement. Continuously. Because continuous improvement is the basic principle of our Quality Management System.

We learn from every error that occurs and so prevent reoccurrence on an ongoing basis. The lessons learned are systematically made available within the company in order to recognize the same potential sources of errors as early as possible. With this process we achieve measurable results. Our production consistently operates close to the zero defect level.

Our efforts are widely recognized: our customers regularly award our zero defect parts and outstanding product quality.

We are only happy when our quality is at its best

Satisfied customers are the foundation of our business. Only by reliably and continuously satisfying our customers’ high demands and expectations we will remain successful in the long term.

We rank amongst the world`s recognized technology and quality leaders. It is our goal to extend this top position in all product areas.

Therefore, we focus on a comprehensive quality management system which runs right through all relevant operational workflows and procedures. It is our goal to eliminate all potential sources of error from the outset. Thus, we ensure the highest standards of quality on all levels.

In order to achieve this, we rely on a wealth of tried and tested methodologies and quality programs. Individual quality standards and key quality indicators apply to each individual product group.

One value is common to all production lines: the continuity in assuring the product, process and service quality. This starts right from the original idea to the pre-development phase through the entire product origination process and up to after-sales service.

By means of the internationally certified Quality Management System IATF 16949 and EN-ISO 9001, we provide high quality standards at every location worldwide.

Eberspaecher RO SRL was established in Romania in 2010 with headquarters in Miercurea Ciuc. In anul 2014 the company moved its base near Cluj. Starting from summer 2017, it is responsible for South-East European markets.

Products are distributed from a warehouse in Gilau, Cluj county.